Moving Services in Vancouver

We carry commercial insurance. If you have questions about coverage for your job, email us.

Report damage as soon as possible. Contact hello@haulaboard.ca so we can discuss it with you. We take before-and-after photos and may upload them to your customer portal for you to view.

Damage concerns, pre-existing damage, fragile items, and customer belongings are assessed case by case in discussion with the customer.

Unattended access can be arranged. If the access or job arrangements are complex, you or an authorised representative must be present. Customers arrange any required elevator bookings, loading bays, and parking permits. Stay reachable by phone on moving day.

Send photos, an item list, every address, and access details. Smaller jobs can normally be assessed using photos. Depending on the job, a larger move may need an in-person visit or walkthrough. Quotes can be provided through our software, by email, or another agreed communication method.

Yes. Disassembly, reassembly, and new furniture assembly are chargeable services. Our crew brings the necessary tools and handles most standard furniture; unusual or complex pieces are assessed case by case. Furniture that cannot be transported while assembled must be taken apart. Flag these needs when planning the move, and supply instructions and original hardware where possible.

Yes. We offer full and partial packing and unpacking, using supplies we provide or your own materials. Labour and materials for the services agreed in your quote are included in that price.

Additional work you request during the job can change the price. We provide a service-request quote or agreement and let you know about the change. You must approve the updated quote through our software or by email agreement before the additional work proceeds.

Yes. We supply moving blankets, straps, and stretch wrap, and protect floors and doorways as needed. This protection is included in the quoted price.

No. Our crew handles all lifting, carrying, loading, and unloading. Moving jobs are carried out by our owners and employees, normally with two to three movers. We assign additional movers depending on job size.

Yes, when requested-area placement is part of the service agreed in your quote. A drop-off-only option is also available. Tell us your preference when planning the move; we'll ask for any special instructions for individual items.

Yes. Larger moves are part of our moving service, alongside smaller loads and single-item jobs. Send the full inventory, photos, locations, access details, and your preferred date so we can plan the transport and handling around your move.

There is no minimum moving charge. Each job is quoted individually, with distance, waiting time, parking, labour, and other job requirements factored into the quote. Pricing is quote-only, and moving jobs are normally quoted at a fixed price. Special hourly exceptions, such as waiting time, are included in the quote.

If the actual job is substantially different from the information supplied, or you request extra work, we may need to update the quote. We'll let you know about any changes. Quotes and revisions require your approval through our software or by email agreement before the agreed work proceeds.

Quotes are free, with a reply within 24 hours. We can provide your quote through our software, by email, or another agreed communication method.

Taxes are shown on your quote.

Stairs, heavy items, and difficult access are assessed case by case. Include the number of flights at each address, photos of tight turns or narrow entrances, and the dimensions and approximate weight of heavy pieces so we can assess the requirements.

If conditions differ on the day, we'll discuss them with you and get your approval for any changes before proceeding with the changed work.

Yes. Combine your move with furniture pickups, storage stops, donation or recycling runs, and junk removal in one job. All agreed stops and services are included in one quote and booking.

Include every task, address, and timing requirement in your request. Restrictions and special arrangements are assessed case by case with you.

We use vans and can arrange larger vehicles when needed. Capacity is assessed during quoting, and the job determines whether multiple vehicles or trips are needed. All planned trips are included in the agreed price. A room count alone doesn't tell us the size of a load; send photos of all the items, a box count, and dimensions of bulky furniture so we can plan the transport.

We serve Metro Vancouver, with longer-distance moves considered case by case. Evenings, weekends, short-notice jobs, and same-day pickups are available depending on the schedule.

Your moving booking is confirmed once the quote is approved and the date is finalised. All services use the same booking software, which has our most up-to-date schedule. Email hello@haulaboard.ca to ask about extra availability; we actively monitor our inbox and check emails roughly hourly.

Online booking is coming soon on this site. For now, include your preferred date, flexibility, and building access windows in your quote request, and email the details and photos to hello@haulaboard.ca. We'll reply within 24 hours.

Deposits are only required for longer or higher-cost jobs; smaller jobs do not require a deposit. When required, the deposit amount is set in your quote and is due before the move. The remaining balance is due on completion.

We accept cash and e-transfer, with credit and debit card payments available through our online system. We provide invoices to all customers.

Cancellation and rescheduling are handled case by case. Email hello@haulaboard.ca as soon as possible so we can discuss any fees or deposit arrangements.

If Haul Aboard needs to cancel or reschedule, your deposit will be refunded unless you choose to accept rescheduling to a future date.

Be available to take our call on moving day. If we cannot access the property or you are unavailable, we'll try to reach you by phone. If we still cannot reach you, the booking will need to be rescheduled.