Move Into or Out of Storage
Furniture and boxes moving between a home or office and a storage unit. Include a load list and access details at both ends.
Storage unit moves and cleanouts across Vancouver and Metro Vancouver. Move belongings into or out of storage, transfer between facilities, or separate items to keep, deliver, donate, or remove.
Our crew handles all lifting, carrying, loading, and unloading, with the help and placement you need agreed in a quote before booking.
Free quotes. A reply within 24 hours.
Describe the actual contents and what needs to happen to them. Unit size alone doesn't tell us the size of the load.
Furniture and boxes moving between a home or office and a storage unit. Include a load list and access details at both ends.
Belongings moving to another unit or storage facility. Share both unit locations, available access windows, and loading arrangements.
Some contents staying, some moving home, and others needing removal. Identify each group and any end-of-rental deadline.
Tell us which tasks your move or cleanout involves, how items should be arranged, and what needs to stay, move, or be removed.
Gather the load, access, and timing details before choosing a collection date.
Include any details specific to your unit, facility, or destinations in your quote request.
Send photos, a load list, all locations, access details, and the tasks needed. The amount of contents, carrying distance, travel, and any removal needs help us assess the job. Quotes are free, with a reply within 24 hours.
Pricing is quote-only, normally fixed-price, with no minimum charge. The load, labour, distance, access, parking, waiting, and planned stops or trips are assessed for your quote. Any special hourly exception, such as waiting time, is agreed in the quote. Taxes are shown.
Load changes or extra work require a revised quote or service-request agreement and your approval through our software or by email before the changed work proceeds. For removals, facility fees and applicable mattress charges are included; if facility costs for the quoted job differ or were missed, we absorb the difference.
Unattended access can be arranged. Complex arrangements require you or an authorised representative to be present. Agree on gate and unit access, facility requirements, and any key or code arrangements beforehand.
Customers arrange required elevator bookings, loading bays, and parking permits. Stay reachable by phone. If we cannot access the property or you are unavailable, we try to call; if still unreachable, the booking must be rescheduled.
A unit's dimensions don't tell us how much is inside. Include photos, a box count, furniture dimensions, and a list of hidden contents so transport and carrying requirements can be assessed.
We use vans and arrange larger vehicles when needed. Capacity, multiple vehicles, and trips are assessed during quoting, with all planned trips included in the agreed price. Heavy, oversized, or unusual loads are assessed case by case.
Identify what stays, what moves, and what you want removed. Include the condition and materials of unwanted items, plus any donation, recycling, or disposal preferences.
Customers sort beforehand; crew sorting, bagging, or boxing is available for a fee. For unwanted contents, we accept furniture, mattresses, household clutter, and appliances. Electronics, yard waste, renovation debris, and scrap metal are assessed case by case. We do not collect asbestos, chemicals, or biohazards for removal. Pressurised containers and accepted special items must be undamaged, safely packaged, and clearly labelled. See Junk Removal for the special-item categories and restrictions.
We prefer to donate usable items and recycle items that cannot be donated. Our team chooses destinations and checks acceptance, with alternatives chosen within the agreed job if a facility declines an item. Outcomes depend on acceptance. Facility fees are included. We can arrange donation receipts; disposal receipts and ordinary drop-off records are exceptional.
We serve Metro Vancouver, with longer-distance jobs considered case by case. Evenings, weekends, short-notice jobs, and same-day pickups depend on the schedule. All services use the same booking software with our most up-to-date availability.
Your booking is confirmed once the quote is approved and the date is finalised. Online booking is coming soon on this site; for now, email details and photos to hello@haulaboard.ca. We reply within 24 hours and check our inbox roughly hourly.
Deposits are only required for longer or higher-cost jobs; smaller jobs do not require one. Deposit amounts are decided per quote and due before the job. The remaining balance is due on completion. We accept cash and e-transfer, with credit and debit card payments through our online system. We provide invoices to all customers.
Cancellation and rescheduling are handled case by case. Email us as soon as possible to discuss fees or deposit arrangements. If we cannot access the property or you are unavailable, be ready to take our call. If still unreachable, the booking must be rescheduled.
If Haul Aboard needs to cancel or reschedule, your deposit is refunded unless you accept rescheduling to a future date.
We carry commercial insurance; email us if you have questions about coverage for your job. For belongings being moved, report damage as soon as possible to hello@haulaboard.ca. We take before-and-after photos and may upload them to the customer portal.
Damage concerns, pre-existing damage, fragile items, and customer belongings are assessed case by case in discussion with you.
Include your rental end date, facility loading hours, the full load, and any handover requirements in your quote request. You can also email details and photos to hello@haulaboard.ca. We'll reply within 24 hours.
We assess your requested deadline against the contents, access windows, and available schedule when planning the job. All planned trips are included in the agreed price, and collection-area cleanup afterward is included. Share any facility handover requirements before booking.
We assist with facility handover as much as possible, but the customer must complete the final sign-off.
Send the contents, access details, destinations, and preferred date. We'll reply within 24 hours.